All sales are FINAL. Neither exchanges nor refunds will be permitted.

Ordering & Payment

 Payment Options

  • I accept payments through Square.

  • Other forms of payment, to be determined acceptable or not, will be decided by me per individual sale.

Order Processing

  • We do not offer samples

  • Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.

  • Allow 7-14 business days (not including the day you place your order) for processing.

  • Because all units are handmade, all sales are FINAL. Neither exchanges nor refunds will be permitted.

Fraud & Theft

  • Credit Card Fraud and Theft of Our Merchandise Will Be Prosecuted to the Full Extent of the Law

Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes, and ask for your approval before we complete your order.

Shipping & Returns

Shipping & Handling

  • Incorrect billing information may cause shipping delays and additional charges

  • Once your order is ready to ship, you will receive a tracking email

  • After receiving the tracking email, tracking activity will become available after 24 hours

  • Once packages are dropped off at the post office, we no longer have control, of shipping process. 

  • Please contact USPS for further details (using tracking number ) if questions arise

Shipping Delays

  • Shipping delays may occur due to holidays, natural disasters, or carrier delays

  • Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sales Tax

  • TWIGGS is required to collect sales tax on orders shipped to California. If you are shipping to this state, the appropriate charges will be added to your order total and displayed on your final order confirmation.

Return Policy

  • All sales are FINAL. Neither exchanges nor refunds will be permitted.

please respect my personal time and contact via phone or text only Tuesday thru Thursday, 8 - 7

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